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Delete Your Account

Last updated: October 5, 2026

This page explains how to delete your Snapzi account and the personal data associated with it. Deleting your account is permanent. You can do it yourself inside the app, or send us a request by email — whichever you prefer.

Option 1 — Delete in the app (fastest)

You can delete your account directly from the Snapzi app on both iOS and Android:

  1. Open the Snapzi app and sign in.
  2. Go to Profile.
  3. Tap Delete Account.
  4. Confirm when prompted.

Your account is deleted and you are signed out immediately.

Option 2 — Request deletion by email (no app needed)

If you can't access the app, you can request deletion by email:

  • Email us at [email protected] from the email address registered to your Snapzi account.
  • Use the subject line "Delete my account".

We will verify that the request comes from the account owner and permanently delete your account and personal data within 30 days. We may contact you to confirm your identity before processing the request.

What data is deleted

When your account is deleted, we remove the personal data linked to it, including:

  • Your account and login details (name, email, hashed password).
  • Your profile, shopping preferences, and demographic information.
  • Your favorites and followed brands.
  • Your in-app activity and usage history tied to your account.
  • Location data associated with your account.

What we may retain

We may retain a limited amount of information only where required for legal, security, or fraud-prevention purposes (for example, records we are legally obligated to keep). Any such data is kept only for as long as required and is then permanently deleted. Anonymized or aggregated data that can no longer identify you may be retained.

Questions

If you have any questions about deleting your account or your data, please contact us:

Delete Your Account | Snapzi | Snapzi